SMS Communication Terms and Conditions
1. Consent to Receive SMS Messages: By providing your phone number to Mr. Clean Drain Plumbing and initiating contact through text message, you consent to receive SMS communications from us. These communications may include, but are not limited to, appointment confirmations, rescheduling notifications, service updates, and responses to your inquiries.
2. Purpose of SMS Communications: SMS messages are sent for customer service purposes only. Mr. Clean Drain Plumbing does not send unsolicited marketing messages through SMS unless you have expressly opted-in to receive such messages.
3. Automated SMS Messages: In the event that we miss your call, you may receive an automated SMS response. This message will provide you with an opportunity to communicate your needs via text and will include instructions on how to opt-out of further SMS communications.
4. Opt-Out Process: You may opt-out of receiving SMS messages from Mr. Clean Drain Plumbing at any time by replying “STOP” to any SMS message you receive. Upon receiving your opt-out request, we will promptly remove your phone number from our SMS communication list. You may also contact us directly to request the removal of your phone number.
5. Data Charges: Standard message and data rates may apply to SMS communications, depending on your mobile carrier and service plan. By consenting to receive SMS messages from Mr. Clean Drain Plumbing, you agree to be responsible for any such charges.
6. Limitation of Liability: Mr. Clean Drain Plumbing is not responsible for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your mobile service provider. SMS messaging is provided on an “as-is” basis, and Mr. Clean Drain Plumbing does not guarantee the successful delivery of messages.
7. Modification of Terms: Mr. Clean Drain Plumbing reserves the right to modify these SMS Communication Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting. Your continued use of our SMS services constitutes acceptance of any such modifications.
8. Contact Information: For any questions or concerns about these SMS Communication Terms and Conditions, please contact us at 770-866-3010.
