Who we are

Local Plumbing Service based in North Forsyth County, GA. https://mrcleandrain.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

SMS Communication Policy

1. Collection of Information: When you provide your phone number to us, either through our website, during a phone call, or by texting us, you consent to receive SMS communications related to our services. This may include appointment confirmations, rescheduling notifications, service updates, and responses to your inquiries.

2. Purpose of SMS Communications: We use SMS messaging solely for the purpose of customer service and communication regarding the services you have requested. We do not use SMS messaging for marketing purposes unless you have expressly opted in to receive such communications.

3. Opting In: By contacting us via text or phone, you automatically opt-in to receive SMS communications. If we miss your call, you will receive an automated response asking if there is something we can assist you with.

4. Opting Out: You may opt-out of receiving SMS communications at any time by replying “STOP” to any text message you receive from us. Upon receipt of your opt-out request, we will promptly remove your phone number from our SMS communication list.

5. Data Security: We take your privacy seriously and implement appropriate measures to secure your personal information, including your phone number. We do not share your phone number with third parties for marketing purposes.

6. Changes to SMS Communication Policy: We may update this SMS Communication Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.

If you have any questions or concerns about our SMS Communication Policy, please contact us at 770-866-3010